
I was excited that I didn't have to buy a ticket home to New Orleans this year. I used a voucher that I had when I made the reservation on December 4
th.
I have quite a few airline miles and other accumulated air travel certificates that I am starting to use up by myself or otherwise after hoarding them for so long and then seeing some of the airlines go under. I noticed that I had some credits that actually expired and I didn't even use them, that's a total waste and I can't believe I let that much time, effort and money go to waste by simply not using them.
When I arrived at the airport this morning and went to check in using a kiosk and expecting to breeze though with no checked luggage, I thought it was an on cue morning.
...not so much.
When I could not find my reservation using the electronic system that I can call a friend these days, I thought, "Oh shit, maybe I am too late."
...not so much.
It seems I needed to come to the airport and turn in some physical ticketing vouchers when I made the reservation in early December. Now that someone explained it to me today, it totally makes sense. The value of the ticket is in the paper voucher that I have, not in an e-ticket. When they didn't receive the voucher on
December 5
th, the day after I made the reservation on the phone, they canceled the reservation.
I didn't even know what she was asking for, but I kept all the ticketing paperwork from the flight that I was re-booking in a file and handed her the entire file and she found what she was looking for. The single piece of paper that carried at least a $430.00 value back on the 4
th of December and caused me to lose this seat was right there as pristine as the day it came out of the thermal printer.
The customer service agent was very nice and told me that there were no flights, they are all overbooked though both hubs and frankly, it looks impossible to get me on any flight, paid or not. She wasn't mean, but she was firm as she said, "You will not be able to use this voucher for another 14 days, so if I can find anything, you are going to have to pay for it." I was ready to until she spent about 10 minutes looking around and said, "I don't have any alternatives for you or what to tell you. Flights are so oversold, it's not even funny. I think all the other airlines are in the same situation." as she also told me good luck and she didn't know what else to tell me.
I went to call the 800 number and after 11 minutes of hold time and 4 minutes of explaining, the guy on the other end said he can get a supervisor to waive the 14 day advance rule and get me on a flight that goes out the night of the 25
th from LAX and arrives on the 26
th in the morning.
However, my flight that I have scheduled around work is set to depart New Orleans on the 27
th in the morning.
...that means, I get a whole 18 hours and 54 minutes in New Orleans from touchdown to takeoff.
I did confirm that flight just in case, but that seems a bit of a waste of time. While my family is never a waste of time in any case, and this is frustrating, it is what it is and I screaming and causing a fit is not going to create a seat for me. (...and I bet other people have a million other reasons why they need to be with family as well.)
I am a little upset at myself for messing up yet another flight, but considering how many flights I book for myself and my friends as well as work, I would say my record is not as bad as I make it seem.
I am a tad frustrated that I could not talk my way into what I wanted this time. I am not used that.
ARGH! What's more is that this time, it was the central reservations who went further to help me. Almost 90% of the time, I have better luck when I deal with someone I am standing in front of at the counter. I can usually pull most things off at the counter.
I am most upset and sad that I think I am going to disappoint my parents. ...that sucks. Plus, my dad was just saying how I really need to start paying more attention to things like flights. I think the last three years in a row, I have fucked up flights at the holidays. I haven't talked to him yet, I
texted him and said call me when you wake up. I don't want to wake him up with this mess. He isn't expecting me until late tonight anyway. I'll keep you updated on that when it happens. (Check Twitter as it's easier and quicker to update.) I feel so awful about that part though. *sigh*
I am at the hotel I got last night for $40.00 on
Priceline so that I didn't miss the flight checking on some more options online before I head back home or into the office.